Privacy Policy

1. Information We Collect

We collect and process the following categories of personal data:

2. How We Use Your Data

We use your personal data for:

• Service Delivery: Performing vehicle services and maintaining records
• Communication: Booking confirmations, service reminders, updates
• Payment Processing: Processing payments securely through Stripe
• Legal Compliance: Meeting our legal and regulatory obligations
• Warranty: Maintaining warranty and guarantee records

3. How We Protect Your Data

We implement appropriate technical and organisational measures:

• Secure SSL encryption for all data transmission
• Access controls limiting who can view your data
• Regular security assessments and updates
• Payment processing exclusively through PCI-compliant Stripe

4. Third Parties

We only share your data with trusted third parties when necessary:

• Stripe: For payment processing
• Parts Suppliers: For warranty registration (vehicle details only)
• HMRC: For tax compliance (legal requirement)

5. Data Retention

We retain your personal data only as long as necessary:

• Contact and service records: 7 years (warranty and legal requirement)
• Payment records: 7 years (HMRC requirement)
• MOT records: As required by DVSA regulations

6. Your Rights

Under GDPR, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format